Agent trace
Why this decision
1. Moment agent
Aisha Hamdan · young couple · City Centre MirdifDormant points · urgency med7,454 points (AED 745.4) unredeemed for 378 days.
2. Ecosystem navigator
Trigger: points balance · cross-BU consent yes4 candidate offers4 redemption options at City Centre Mirdif; steered to off-peak capacity where available.
3. Offer economist
upliftProb × basket × margin − net cost after brand fundingSpend nothing · saved AED 93.1Spend nothing: best option (Weekday matinee ticket for 2,500 points) scores AED 4.4, below the AED 5 minimum. Saved AED 93.1 by not discounting.
Offer Funded by Uplift Exp. GP Net cost Score Weekday matinee ticket for 2,500 points MAF 18% 11.9 7.5 4.4 Lower score AED 50 Magic Planet card for 4,000 points MAF 18% 16.2 24.0 -7.8 Costs more than it earns Dinner for two with 6,000 points tenant 40% 18% 8.1 21.6 -13.5 Costs more than it earns Use 5,000 points for AED 50 off at Carrefour MAF 18% 13.9 40.0 -26.1 Costs more than it earns 4. Guardrails
Holdout no · 1 msgs this weekSpend nothingNo action to check — economist chose to spend nothing.
5. Action
Channel: noneNo message sentDecision logged for measurement against holdout.