Agent trace
Why this decision
1. Moment agent
Zayed Fernandes · professional · Mall of the EmiratesDormant points · urgency med9,657 points (AED 965.7) unredeemed for 289 days.
2. Ecosystem navigator
Trigger: points balance · cross-BU consent yes5 candidate offers5 redemption options at Mall of the Emirates; steered to off-peak capacity where available.
3. Offer economist
upliftProb × basket × margin − net cost after brand fundingTuesday slope pass with your pointsPicked "Tuesday slope pass with your points": expected GP AED 23.4, net cost AED 7.5 (0% brand-funded), beat "Weekday matinee ticket for 2,500 points" by AED 15.5.
Offer Funded by Uplift Exp. GP Net cost Score Tuesday slope pass with your points MAF 12% 23.4 7.5 15.9 Chosen Weekday matinee ticket for 2,500 points MAF 12% 7.9 7.5 0.4 Lower score AED 50 Magic Planet card for 4,000 points MAF 12% 10.8 24.0 -13.2 Costs more than it earns Dinner for two with 6,000 points tenant 40% 12% 5.4 21.6 -16.2 Costs more than it earns Use 5,000 points for AED 50 off at Carrefour MAF 12% 9.2 40.0 -30.8 Costs more than it earns 4. Guardrails
Holdout no · 3 msgs this weekBlockedFatigue: 3 messages this week (cap 3).
5. Action
Channel: noneNo message sentDecision logged for measurement against holdout.